- Orders are shipped from Toronto, Canada.
- Orders are shipped on business days only.
- Items typically ship once a week on Wednesdays. Therefore items purchased on Wednesday will be shipped the following week. Please Email for special arrangements.
- Please send us an email if you require the item by a certain day, please make a note of this request in your order and ensure you have selected the correct shipping method based on your needs.
- Business days are Monday-Friday, excluding holidays.
- Canadian shipping is typically 5-10 business days excluding holidays unless selected otherwise.
- US shipping is typically 7-14 business days excluding holidays unless selected otherwise.
- International shipping to some countries can take up to 14-45 business days excluding holidays in both countries.
- Packages may take longer than expected if inspected by customs. The above mentioned is an estimate and may take longer unless tracking is purchased which will make locating your package easier.
- As of 2020 tracking is required for international packages.
Shipping Methods and Expected Delivery
Please add 2 days for processing to all estimates.
|Free Shipping||10-14 Business Days Excluding Holidays (NO TRACKING)|
|Expedited Parcel||Up to 5 Business Days|
|Priority||1-2 Business Days|
|Xpresspost||Next Day (Business Day)|
|Standard Postage (Cards)||7-10 Business Days (NO TRACKING)|
10-14 Business Days Excluding Holidays
|Expedited Parcel USA||
Up to 5 Business Days
|Small Packet USA Air||7-10 Business Days (NO TRACKING)|
|Tracked Packet USA||5-8 Business Days|
|Xpresspost USA||Next Business Day|
|Standard Postage (Cards)||
7-10 Business Days (NO TRACKING)
- All prices are shown in US dollars ($USD).
- The item price is exclusive of any import duties and taxes.
- Shipping fees will be calculated at the time of checkout, and will also be in USD dollars ($USD).
- When placing an order for delivery outside of Canada, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by you.
- Shipping fees cannot be refunded for returned goods.
- Buyer is responsible for shipping fees on returning goods.
- Toothlife is not held responsible for missing parcels due to an incorrect address, or buyer error.
- Toothlife is not responsible for re-sending items that are returned to sender due to inaccuracy in the shipping address.
Countries and regions we ship to (upgraded shipping may be required)
|*Shipping Location Subject to Carrier, please check at Checkout|