Changing or canceling your order+
- As we try to get your order out to you as quickly as possible, you must cancel your order within 6 hours of purchasing.
- If your item has shipped it cannot be canceled.
- Changing your order must be done within 6 hours of purchase. Email us to make changes to your order.
- Changing mailing address cannot be done if the order has been processed.
- Please email Hello@Toothlife.ca to initiate your return.
- Provide your first and last name, Date of purchase, Reason for return and photos of any concerns.
- We will return your email within 24 hours.
- Returns are offered within 14 days of item posting as received on a full price item, unworn and in original packaging.
- Final sale merchandise—including merchandise discounted by 25% or more cannot be returned.
- Products must be unused, unworn, and in good condition with original hangtags and packaging attached. All original packaging must be intact.
- Customized jewellery with engraving cannot be returned and are final sale.
- Return shipping will be the responsibility of the buyer.
- Shipping fees cannot be refunded for returned goods.
- We accept returns of products purchased online and shipped within the United States and Canada only.
- We do not accept returns for items shipped internationally.
- If you have been given a promo code for Toothlife.ca please enter it in the “ promo code” section before proceeding to checkout, refunds for promo code balances cannot be given.
- Promo Codes often expire within a certain time period, so don't wait it may be gone before you know it!
- Promo Codes may have restrictions when purchasing sale items.
- Multiple promo codes cannot be applied to the same purchase.